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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  Enterprise Systems Management
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The Friendly Face of IT: User-friendly IT Management by Numara Software
January 06, 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Service Availability Tool by Fluke Networks
November 04, 2009 - (Free Research) The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more.
(PRODUCT DEMO) VIEW ABSTRACT | GO TO

2009 ERP Report: Hospitality and Entertainment by Panorama Consulting Group
November 03, 2009 - (Free Research) This part of Panorama’s ERP Report outlines the use of ERP software at companies in the hospitality and entertainment industry, including a comparison of ERP results to other industries. This study includes ERP implementation results surrounding average budget, duration, actual costs, and implementation variables.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION) VIEW ABSTRACT | GO TO

Customer case studies using HP Business Availability Center by Hewlett-Packard Company
June 01, 2009 - (Free Research) Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company
February 17, 2009 - (Free Research) When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IDC Report on ITIL: How to manage the IT Service Lifecycle by Hewlett-Packard Company
October 08, 2008 - (Free Research) Read this IDC white paper to learn more about IT Infrastructure Library implementation and the ITIL service management lifecycle.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Report: IT Service Management Adoption Trends and Strategies by Hewlett-Packard Company
September 08, 2008 - (Free Research) Check out this white paper that discusses the findings of an IDC survey of over 600 IT organizations worldwide. The survey identifies issues confronting IT departments that are adopting service models and to better understand the status and priorities of key functions and processes that underlie successful implementation of IT service management.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reducing Time and Staff Required to Meet Customer Service Level Requirements for Security and Compliance by Shavlik Technologies
July 20, 2009 - (Free Research) As ORCS introduced Windows Server 2008 into the network, they sought new ways to improve efficiency. The need for an improved patch management system, combined with the requirements for PCI compliance, presented a dual challenge that they hoped they could address with a single technology solution. And they did. Read this case study to learn how.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Presentation Transcript: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel
October 30, 2009 - (Free Research) Read this transcript featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel's Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

The CIO's Guide to Unix Migration by Dell, Inc. and Intel
September 29, 2009 - (Free Research) In this podcast, expert Carey Dietert discusses how CIO's are reevaluating current infrastructures to determine whether a new alternative is the way to go including the changes incumbents in the Unix space especially Sun with the upcoming purchase from Oracle.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

"up.time 5" by uptime software - Free 30 Day Trial! by uptime software inc.
October 29, 2009 - (Free Research) Deeply monitor all Virtual, Physical and Cloud based servers, applications, resources, and services from a single, unified dashboard with "up.time". Immediately cut costs and drive global performance and availability.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

PODCAST: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel
September 28, 2009 - (Free Research) Join this Podcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel
September 28, 2009 - (Free Research) Join this Webcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Presentation Transcript: Break free from high application costs and application backlog with Enterprise Mashups by IBM
September 15, 2009 - (Free Research) Come learn best practices for getting started with enterprise mashups and lowering application costs in this information-packed presentation transcript.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus UK
October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Valero Revamps Applications to Reduce Risk and Increase Business Agility by Micro Focus UK
October 26, 2009 - (Free Research) Valero Energy Corporation (NYSE: VLO) is one of the top U.S. refining companies. Read this case study to learn how Valero worked with Micro Focus to reduce risk and costs while increasing competitive advantage in the complex delivery of energy services at both the retail and wholesale level.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Self-Service Provisioning for Dynamic Data Centers by Surgient
October 27, 2009 - (Free Research) Despite flat and even shrinking IT budgets, the demand for complex services and infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform™ streamlines the administration of infrastructure delivery.
(DATA SHEET) VIEW ABSTRACT | GO TO

Dell's SMART Approach to Workload Automation by BMC Software, Inc
April 17, 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Enterprise Virtual Array tiered storage solution for Oracle: Aligning storage performance and availability with the business value of information by Hewlett Packard Company and Intel
February 08, 2008 - (Free Research) Together HP and Oracle offer a comprehensive suite of information management tools to help efficiently capture, manage, retain, and deliver information over time. This yields a highly integrated hardware and software infrastructure, leveraging storage tiers with differing performance and availability characteristics. Read this paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Microsoft Windows 7, Dell reduces support costs by 25 percent and time to complete imaging work by 50 percent by Dell, Inc.
September 01, 2009 - (Free Research) Dell is planning to upgrade its 100,000 desktop and portable computers to the Microsoft Windows 7 operating system to help reduce desktop management costs and enhance data security. Read this case study to learn how upgrading to Microsoft Windows 7 helps Dell reduce desktop management costs and enhance data security.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Eight Pitfalls to High-Quality Video Conferencing by Blue Coat
October 22, 2009 - (Free Research) According to a recent Nemertes study, a whopping 75% of companies polled indicate they're putting greater emphasis on video conferencing this year. This confirms our ever-growing trend towards the time- and cost-savings of video conferencing. To successfully deploy video conferencing services, avoid these eight common mistakes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Green IT Matters at Wipro LTD by Wipro Technologies
September 01, 2009 - (Free Research) In September 2009, Wipro Ltd (Wipro), a global corporation in the Information Technology Enabled Services (ITES) industry which was head-quartered in Bangalore, India, was reviewing its Green IT plan. Read this white paper to learn more about Wipro's quest to become a true ecologically sustainable company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Migrate to Online Services by SHI
October 16, 2009 - (Free Research) Business Productivity Online Standard Suite delivers hosted communication and collaboration tools that feature simplified IT Management, high availability and comprehensive security. This whitepaper will help you understand what is needed to prepare to migrate your current systems to a hosted model.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization Management Approach Enables Dynamic Cloud Infrastructure by Opalis Software, Inc.
July 01, 2009 - (Free Research) To keep services humming in a virtual environment companies must move beyond manual management. With so many services running in virtual environments, companies are searching for the best way to manage physical and virtual services. The goal is to reduce costs, increase standardization and deliver higher quality without virtual sprawl.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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