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Why You Should Take a Holistic Approach to ITIL and Service Support by BMC Software, Inc
June 15, 2009 - (Free Research) In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Unlock the Hidden IT Opportunities in Troubled Economic Times by BMC Software, Inc
June 15, 2009 - (Free Research) IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
BusinessWeek Research: Talent Management - The New Business Imperative by SAP America Inc
August 2007 - (Free Research) Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis.
Leveraging the Talent Supply Chain for a Competitive Advantage by SAP America Inc
January 2007 - (Free Research) This paper identifies the market trends driving the need for an integrated talent supply chain and describes the internal inefficiencies professional services firms must overcome to optimize their talent supply chains.
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