CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

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Business Intelligence Solutions | Business Process Management (BPM) | Compliance Management/ Sarbanes-Oxley Compliance | Customer Relationship Management (CRM) | Enterprise Financial Management Solutions | Reporting and End-User Query Tools | Enterprise Information Integration/ Metadata Management | Customer Data Integration | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Enterprise Performance Management/ Balanced Scorecard

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SharePoint E-zine Vol.5: Document version control gets a face-lift in SharePoint 2007 by SearchWinIT December 2008 - (Free Research) In this edition of the SharePoint E-zine, you will explore how SharePoint 2007 reduces the complexity associated with document version control. (EZINE) VIEW ABSTRACT | GO TO

Consultancy Deploys Productivity-Enhancing CRM Solution to Gain Competitive Advantage by Microsoft April 2008 - (Free Research) After an extensive search for a solution, Lure Executive Services chose to implement Microsoft Dynamics™ CRM Online. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Key Considerations in Building an E-mail Archiving and Compliance Strategy - Webcast by Hewlett-Packard Company October 2009 - (Free Research) In this webcast, learn how Brunel University solved their email management challenges of massive email growth, lengthy tape backups and long searches. Discover how to develop an email archiving strategy that automatically captures, preserves and manages all corporate emails for compliance regulations. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SharePoint E-Zine Vol.2: Practical IT Strategies for Enterprise Collaboration by SearchWinIT September 2008 - (Free Research) This eZine explains planning global enterprise SharePoint deployments, creating custom global search scopes in SharePoint and top tips for harnessing Microsoft SharePoint governance. (EZINE) VIEW ABSTRACT | GO TO

Improving Procedures for Change Management Audit Documentation and Disaster Recovery by SEGUS Inc August 2009 - (Free Research) A search for a tool to augment the job scheduling power of Zeke uncovered a unique solution to a common set of problems for a PA-based department store chain. Currently running a newly installed System z/10 in their long time IBM mainframe-based IT shop, they implemented SEGUS' SmartIS. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CRM and Social Networking: Engaging the Social Customer by Microsoft June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities by Microsoft April 2008 - (Free Research) Microsoft Dynamics CRM Online delivered the reliable solution Norris needed to safeguard, analyze, and share customer data with employees. His team can now use that data to much more effectively sell and up-sell his firm's products and services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eBook - Email Retention: Standards and Practices by SearchCompliance.com October 2009 - (Free Research) Electronic records are as real as paper documents. In this SearchCompliance eBook, you'll learn the importance of having a records retention policy and how to properly manage the data for e-discovery and recovery in your organization. (EBOOK) VIEW ABSTRACT | GO TO

SharePoint High Availability - Protecting All Three Architecture Tiers by Marathon Technologies September 2009 - (Free Research) SQL Server is the relational database used for storing all content, data, and configuration information used by Office SharePoint Server 2007. Protecting SharePoint requires protecting each of the three architectural tiers. This whitepaper will discuss the need to protect all three tiers of SharePoint's implementation architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Globo.com Acquires 200,000 New Customers in 2 years and Reduces Churn by 30% with Data Mining by SPSS Inc. Worldwide Headquarters May 2009 - (Free Research) This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Intelligent Secure Cloud Archiving for Application Data by Iron Mountain Digital October 2009 - (Free Research) Iron Mountain’s Archive Services Platform API provides developers with the ideal remedy to take control of their data archiving challenges. A Web services interface allows developers to easily integrate their data-intensive applications, using almost any programming language, with Iron Mountain’s ultra-secure, highly scalable archive. (DATA SHEET) VIEW ABSTRACT | GO TO

Podcast: Best Practices to Secure any Size Business from Today's Top Threats by McAfee, Inc. July 2009 - (Free Research) For best practices on securing your organization from current threats, check out this podcast. Review trends in spamming, data loss, social engineering, and more. Find out how combining the right tools and education increases your level of protection. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Security Explorer for SharePoint Version 7.0.2 by ScriptLogic Corporation April 2009 - (Free Research) With the growing emphasis on regulatory compliance requirements, the need to place strict security measures on the permissions within SharePoint has grown. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

How Effective Email Management Helps Solve IT Challenges by Iron Mountain Digital September 2009 - (Free Research) How long could your company survive if email suddenly stopped? This webcast presents how Iron Mountain's Total Email Management Suit can give you more control over corporate email, while cutting costs and complexity and reducing risks. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Best Practices for Network Transformation for Carrier Ethernet Services by ECI Telecom May 2009 - (Free Research) ECI's 1Net architecture helps service providers converge core Ethernet and DWDM networks for increased service flexibility while lowering operating and capital expenses. ECI's converged network not only addresses the needs of operators, but also sets a new standard for network efficiency and service quality. Read this whitepaper to find out more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices to Secure any Size Business from Today's Top Threats by McAfee, Inc. July 2009 - (Free Research) For best practices on securing your organization from current threats, check out this videocast. Review trends in spamming, data loss, social engineering, and more. Find out how combining the right tools and education increases your level of protection. (VIDEO) VIEW ABSTRACT | GO TO

Virtualization Management Approach Enables Dynamic Cloud Infrastructure by Opalis Software, Inc. July 2009 - (Free Research) To keep services humming in a virtual environment companies must move beyond manual management. With so many services running in virtual environments, companies are searching for the best way to manage physical and virtual services. The goal is to reduce costs, increase standardization and deliver higher quality without virtual sprawl. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Explorer for File Servers Version 7.0.23 by ScriptLogic Corporation April 2009 - (Free Research) Security. It is the #1 concern on an IT professional's mind. From external hackers to internal malicious activity ; it is imperative that proper measures are implemented to protect sensitive corporate information. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Support Global Expansion with Trade and Financial Compliance by SAP America Inc November 2009 - (Free Research) The SAP BusinessObjects Electronic Invoicing for Brazil (SAP BusinessObjects Nota Fiscal Eletronica) application helps companies that do business in Brazil meet digital invoice regulations. The application enables automated, certified, and secure communication with government systems at the state and federal level. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

SVP.26: Mimecast Unifies Email Security, Archiving, And Continuity Services In The Cloud by Mimecast August 2009 - (Free Research) This IDC Vendor Profile evaluates Mimecast, an emerging supplier of email archiving, security, and continuity solutions delivered in a software-as-a-service model. This document discusses the company's history, product offerings, and competitive position in the context of cloud-based storage and security infrastructure services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom November 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life. (EGUIDE) VIEW ABSTRACT | GO TO

Improve Operational Performance by Visualizing and Analyzing Relevant KPI and KPD Metrics: Support Continuous Improvement with Value Stream Management and Operational Intelligence by myDIALS Inc. November 2009 - (Free Research) This paper outlines the use of Key Performance Indicators (KPI metrics) together with associated Key Performance Drivers (KPD metrics) within the context of value stream management to support continuous operational performance improvement. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Friendly Face of IT: User-friendly IT Management by Numara Software January 2009 - (Free Research) This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Commodity Coding: Code It or Buy (Too Much of) It by DataFlux Corporation November 2009 - (Free Research) This paper will present you with all the information needed to make an educated decision on whether to commodity coding is right for your organization and it will help with choosing the commodity coding that fits your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to the Value of Reliable Data in Retail Banking by DataFlux Corporation November 2009 - (Free Research) Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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