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Unified Communications / Voice & Data Convergence | Network Management | Telephony/ CTI/ VOIP | Business Intelligence Solutions | WAN/ LAN Solutions | Wireless Technologies and Mobile Computing | Customer Service (General) | Interactive Voice Response (IVR/ CTI) | Enterprise Resource Planning (ERP) | Mobile Device Management

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Biometric Time Clock III by GHG Corporation GHG's Biometric Time Clock III is a time and attendance terminal that utilizes the latest proven fingerprint recognition technology.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Align Finance with Lean Manufacturing: 9 Actionable Items by Infor September 2008 - (Free Research) This on-demand event identifies the incongruities and provides nine action items to align finance with Lean manufacturing, and reduce waste in accounting and costing. You'll learn 9 pragmatic recommendations for improving your lean performance results. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Demystifying biometrics: What's real, what's right and what's next? by SearchFinancialSecurity September 2007 - (Free Research) This webcast offers an overview of the biometrics market, focusing on how the technology can work in the enterprise to strengthen multifactor authentication systems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dedupe-Centric Storage by Data Domain September 2007 - (Free Research) Organizations tend to create a great amount of similar data and deduplication makes it easier to manage this data when they do. Read this white paper to learn about deduplication and how you can use it as a fundamental tool in your storage architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Deduplication as a Storage Fundamental by Data Domain September 2008 - (Free Research) Download this Podcast to learn the basics of deduplication, the benefits it delivers and how it can work in your organization. Explore this Podcast to find out more. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Deduplication as a Storage Fundamental by Data Domain September 2008 - (Free Research) View this Videocast to learn the basics of deduplication, the benefits it delivers and how it can work in your organization's overall storage infrastructure. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Voice Architectures and Deployment Models by Global Knowledge December 2008 - (Free Research) Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensuring Successful Voice Over IP Deployment by CA October 2008 - (Free Research) During this podcast learn what you can do at each stage of a VoIP deployment that will help you understand the capacity requirements of your current environment, smooth your transition to IP voice, expedite time to value and maximize ROI. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Managing voice and video on your network by CA November 2008 - (Free Research) Managing voice and video on your enterprise network can get tricky. In this podcast, John Barlett and Kara Gattine discuss the main things network managers need to do to implement Quality of Service (QoS) for voice over IP. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

ROI with Proactive Network and Voice Management by CA October 2008 - (Free Research) In this paper, CA presents an eye-opening look at ways to improve your IT infrastructure at its most fundamental level. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits of Unified Messaging in Exchange Server 2007 by Global Knowledge December 2008 - (Free Research) Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Merging Mobility with Unified Communications by BlackBerry August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eGuide: Managing VoIP Quality by CA November 2008 - (Free Research) This expert guide will explore the issues that can impact your network when VoIP comes into play, and our expert will discuss strategies for keeping your voice and data traffic running smoothly on one network. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Qos: What Is It? Why Do We Need It? by Global Knowledge December 2008 - (Free Research) QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network and Voice Management for Evolving Business Environments by CA April 2008 - (Free Research) The network management market has grown quickly as IT has become the ubiquitous tool for driving business innovation, and as demands for improved service performance and reduced downtime have escalated. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Siemens Enterprise Communications by CA October 2008 - (Free Research) When Siemens Enterprise Communications expanded its network management services, it overcame the challenge of meeting growing customer demands while keeping costs low, by using a Network & Voice Management solution from CA. (CASE STUDY) GO TO CASE STUDY

InComparison Network and Voice Management Software paper by Bloor Research by CA June 2008 - (Free Research) At least 60% of all network problems can be directly traced to implementing changes. In this white paper learn about strategy and solutions while implementing new technologies and maintaining live 24/7 operation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Employee Productivity Suite: Imagine Government Agencies where Productivity is powered by the Human Voice by Nuance February 2009 - (Free Research) Nuance's Employee Productivity Suite provides speech-driven applications that cut costs while enhancing employee and contractor communications, productivity and business processes - within or across government offices and agencies. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

CA Network & Voice Management Gap Assessment by CA August 2008 - (Free Research) This survey covers areas of Quality of Service (QoS), Service Disruptions and Reducing Expenditure. (ASSESSMENT TOOL) GO TO

How Can I Deliver Exceptional Support to My Multi-Services Customers? by CA October 2008 - (Free Research) CA IT Management solutions can help to retain and grow existing customers by providing exceptional customer support in all aspects of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce Your Telecom and IT Costs with Speech-Driven Packaged Applications (Presentation Copy) by Nuance December 2008 - (Free Research) This document is based on a Nuance/TechTarget Webcast entitled "Reduce Your Telecom and IT Costs with Speech-Driven Packaged Applications." It explains how speech-based solutions can help us to cut IT and telecommunication costs. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Reduce Your Telecom and IT Costs with a New Speech-Driven, Mobile Call Center Solution by Nuance December 2008 - (Free Research) This new mobile call center can help you eliminate the need to maintain directories and to add voice mail ports. Join this podcast to learn more about a solution that drastically reduces switchboard staffing costs and improves efficiency. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Webcast: Speech-Driven Packaged Applications Can Help Reduce Telecom and IT Costs by Nuance December 2008 - (Free Research) Join this webcast to learn more about a solution that drastically reduces switchboard staffing costs and improves efficiency. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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