Eight Strategies for First Rate Customer Service by Cisco Systems, Inc. In a marketplace where too many products and services are chasing too little demand, businesses face a daunting challenge: do everything possible to attract and retain customers more... >> Discover more offerings from Cisco Systems, Inc.
		Unified Access and Application Delivery Methodology - A New Paradigm in Information Security and Network Architecture by F5 Networks. The concept of Unified Access Control (UAC) or Network Admission Control (NAC) is being talked about a great deal within the information security & network architecture industries. more... >> Discover more offerings from F5 Networks.

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Data Security | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Telephony/ CTI/ VOIP | Field Service Management | Access Control | Mobile Field Sales/ Wireless Connectivity | Wireless Technologies and Mobile Computing | Authentication / Password Management | Mobile Device Management | Work Order Management

Research

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Product Management - Multi-Product Paralysis: 3 Early Warning Signs by ZIGZAG Marketing, Inc. July 2008 - (Free Research) As the high technology market continues its torrid pace of consolidation, many companies struggle to manage the mishmash of products, processes, cultures, geographies and priorities, leading to multi-product paralysis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Demos - Demonstrating a Solution Vs. a Bunch of Products by ZIGZAG Marketing, Inc. July 2008 - (Free Research) In many cases, the product silos that exist internally become transparent to your buyers during the sales cycle, creating the perception you’ve got a bunch of fragmented products instead of integrated solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Demos - Problem Discovery & Product Objections by ZIGZAG Marketing, Inc. July 2008 - (Free Research) When demonstrating products, the single biggest factor to overcoming sales objections is to understand early in the sales cycle the connection between your value proposition and the pain points at the executive levels of the prospect's organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Management & the Functional Designer: 3 Reasons It’s a “Must-Have” for Successful Products by ZIGZAG Marketing, Inc. July 2008 - (Free Research) Functional designers are process and workflow experts, acting as user surrogates to your organization, they form the glue between product management and engineering, translating market needs and business problems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Management - Agile or Waterfall Development: 5 Common Sense Rules to Get the Best of Both by ZIGZAG Marketing, Inc. July 2008 - (Free Research) Agile versus waterfall development isn’t really about the product development methodology, it’s about delivering top quality products in a reasonable time that solve high impact problems for a broad market. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Demos - 3 Types of Demos That Will Kill the Sale by ZIGZAG Marketing, Inc. July 2008 - (Free Research) There are three types of product demos that prolong the sales cycle, result in no decision, or flat out kill the deal, Feature Dump Demo, Show Up & Throw Up Demo, Spray & Pray Demo. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Management - Product Usability & Its Impact on Revenue by ZIGZAG Marketing, Inc. July 2008 - (Free Research) The holy grail of product usability is attained when your product offers such a compelling experience users feel obligated to recommend it to others, it works wonders on your top line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Management - Big Fish, Small Pond or Small Fish, Big Pond by ZIGZAG Marketing, Inc. July 2008 - (Free Research) Many companies try to be everything to everyone and this mentality inhibits their growth. Learn how to always be a big fish in the pond by redefining the size of your pond as you grow. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Product Management: 3 Tactics for Exerting Stronger Influence & Leadership by ZIGZAG Marketing, Inc. July 2008 - (Free Research) The most absent and overlooked role in the entire product delivery cycle is the functional designer. Ironically, it may have a greater impact on the success of a product than any other role. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Solutions Marketing – The New Product Marketing by ZIGZAG Marketing, Inc. July 2008 - (Free Research) This paper examines how IT companies can better align their marketing efforts. It highlights a framework that allows IT vendors to deliver the right products to the most lucrative markets and communicating value propositions in plain English. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Networks and Applications for End-to-End Performance by SearchNetworking.com August 2008 - (Free Research) These Virtual Seminar sessions, led by Networking experts Larry Burton, Laura Chappell, and Peter Sevcikare are designed specifically to cover the most important upcoming issues in network management and the challenges that you'll face (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Take control of WAN performance by SearchNetworking.com August 2008 - (Free Research) In this session, we'll discuss best practices and products for pinpointing WAN performance problems and strategies for addressing the issues once you've identified them. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Virtual Seminar: Advanced Enterprise Virtualization by Data Center Decisions August 2008 - (Free Research) Participate in this seminar on June 25th to get expert guidance on managing your virtual infrastructure. The experts will touch upon topics such as how to choose virtualization candidates, migration strategies, disaster recovery considerations and more. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

High Performance Computing Breakthrough: HP ProLiant BL2x220c Blade Server by Hewlett Packard Company and Intel August 2008 - (Free Research) View the HP ProLiant BL2x220c: HPC Breakthrough Webcast and find out how HP's new, high density, energy efficient solution can help you achieve the best performance by any metric (per watt, per square foot, per dollar) (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Integrated Performance Management - Diagnosing your Strengths & Weaknesses by Deloitte August 2008 - (Free Research) The purpose of this session is to provide participants with an overview of the tools and techniques that Deloitte Consulting uses to help clients link strategy to execution through integrated performance management (IPM). (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Buying Storage, What Vendors Don't Want You to Know - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) In this session, you learn the questions you should be asking of ALL of your storage vendors, and other important tips and techniques for writing an air-tight RFI or RFP (they are different!). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Role Based Access Control for .NET Applications by Novalys July 2008 - (Free Research) The objective of this document is to provide information about designing and creating a Role Based Access Control system (RBAC) and this system provides three types of features: Authentication, Authorization and Audit. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling the Agile Enterprise Through Corporate Performance Management by PricewaterhouseCoopers August 2008 - (Free Research) IT executives are turning to integrated business intelligence (BI) and performance management solutions to achieve management excellence. Explore our virtual trade show on Enterprise Performance for advice from industry experts. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Agility in a World of Brick and Mortar by CMiC. July 2008 - (Free Research) Being agile in business means having the ability to react quickly to a constantly changing landscape of customer demands, financial climates, competitors, and technologies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Practices for Successful Enterprise Performance Management by BearingPoint August 2008 - (Free Research) In this webcast learn how business intelligence (BI) and performance management solutions can help you unleash the value of your data to enable better decision-making and more effective performance management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Performance Attribution: A Powerful Tool for Identifying the Sources of Investment Performance by Advent Software, Inc August 2008 - (Free Research) This whitepaper provides an overview of what performance attribution is and how it works. It also analyzes two of the most commonly used attribution models in their approach and in the results they yield. (WHITE PAPER) GO TO WHITE PAPER

Aite Group Research Report - Rise of Dark Pools and Rebirth of ECNs: Death to Exchanges? by Advent Software, Inc July 2008 - (Free Research) This whitepaper examines some of the key trends within the U.S. ATS market, and provides clear categorizations of some of the platforms vying for market share. This report also provides U.S. equities market share estimates and future projections. (WHITE PAPER) GO TO WHITE PAPER

Virtual DR - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) Server virtualization is being touted as a near panacea for DR by making it easier than ever to recover servers to a secondary site. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Stand and Deliver SLAs - SD CHI 08 by Storage Decisions and EVault Inc. August 2008 - (Free Research) A system of data protection service level agreements is an effective approach to tailor backup appropriately to the needs of the company's business units. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery - Presentations from Storage Decisions Chicago 2008 by Storage Decisions and EVault Inc. August 2008 - (Free Research) Disaster recovery isn't just about being able to resume business as quickly as possible after a catastrophic incident. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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